Did you double-click to start heating the water?

Have you checked the machine's battery charge level?

Here are the standard charging times with a water temperature of 20°C:

40ml: 3 min 30

50ml: 3 min 45

60ml: 4 min 30

90ml: 6 min 30

If the water is very cold or if there are more than 50ml in the tank, the heating time will necessarily be longer.

For example, in the middle of winter with water at 5°C and the tank filled to the brim, the heating time can be as long as 6-7 minutes.

If this doesn't solve the problem, contact the Handpresso after-sales service: sav@handpresso.fr, who will take care of repairing your machine.