FAQ Handpresso E-Presso

What is the battery life of the E-Presso?

Our battery has been sized to guarantee the best compromise between compactness and autonomy.

In this way, the e-presso model can fit in your car cup holder and make at least 3 espressos of 50ml under standard temperature conditions (water and machine stored at 20°C).

Please note that if you use your machine with a volume of water greater than that of an espresso (50mL) and at a temperature below 20°C, the autonomy of your battery will be affected.

It is therefore perfectly normal to make only 2 or 3 coffees. On the other hand, in the middle of summer you'll gain in autonomy!

Handpresso E-Presso standard autonomy (ref 21700) :

50ml: 4 espressos

90ml : 2 lungos

Autonomy Handpresso E-Presso + (ref 21710 and 21712) :

50ml: 5 espressos

90ml : 3 lungos

120ml : 2 lungos

Use with water that is already hot

If you're using the machine with boiling water, you won't need to wait. You can make your coffee immediately by double-clicking on the start button.

As soon as the machine beeps 3 times, you can extract your coffee.

By using boiling water, your battery is preserved and you can make around fifty coffees on a single charge.

My machine won't charge or takes a long time to charge

Make sure you use the adapter and USB-C cable supplied.

Not all USB-C cables/ports deliver the same power!


Charging time for E-Presso and E-Presso+:

With a 10W charger: approx. 3h30

With a 15W charger: approx. 3 hours

Check that the battery is working properly:

When the machine is switched off (no lights on), pressing the power button for 5 seconds should start the pump.

If this is not the case, please contact our after-sales service sav@handpresso.fr

My machine doesn't heat up or takes too long to heat up

Did you double-click to start heating the water?

Have you checked the machine's battery charge level?

Here are the standard charging times with a water temperature of 20°C:

40ml: 3 min 30

50ml: 3 min 45

60ml: 4 min 30

90ml: 6 min 30

If the water is very cold or if there are more than 50ml in the tank, the heating time will necessarily be longer.

For example, in the middle of winter with water at 5°C and the tank filled to the brim, the heating time can be as long as 6-7 minutes.

If this doesn't solve the problem, contact the Handpresso after-sales service: sav@handpresso.fr, who will take care of repairing your machine.
  

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