Christmas delivery

For Xmas, we offer express delivery to France (within 24 hours) and Europe (EU)* by Chronopost Express from €99.

For a delivery before Christmas :

In the run-up to the the Christmas holidays, for a first delivery of your shipments before Christmas, we invite you to place your orders with us no later than the dates indicated below.

Please note that these times are given as an indication, according to the commitments of normal times of the carriers, we will not be held responsible for a delayed delivery.

All orders received before 12 noon are dispatched the same day.

From 18/12/24, we undertake to dispatch your parcels the same day for all orders received before 4pm.

For an express delivery before Christmas, we recommend the Chronopost Express service offered when you select your delivery method.

Deadline for orders for a delivery before Christmas:

To France :

Monday 23 December 12 noon by Chronopost Express (however, we recommend that you try to place your orders before Friday 20/12/24).

To Europe (EU) :

Tuesday 17 December 2024 at 12 noon by Chronopost Express; for major European centres on Wednesday 18 December 2024 at 3pm.

Outside Europe (EU) :

Monday 16 December 2024 at 12 noon by Chronopost Express.

Please note that our delivery times do not take into account customs clearance times.

Free delivery

Delivery to France and Europe (EU)* is free using Chronopost 2Shop (pick up point) for orders over €99.

For all other cases, we advise you to carry out a simulation on our site to find out the exact amount of delivery costs..

Shipping costs include preparation, packaging and postage. They do not include any taxes that may be due in your destination country (outside the European Union).

Our website offers delivery to around fifty countries.

Dispatching lead times

Packages are dispatched the same day for orders validated and paid for before 9am on working days.

During the Christmas period, we will update this section to inform you of the maximum dispatch times for delivery before Christmas.

Delivery lead times**

Packages can be sent via Chronopost, La Poste Colissimo or Fedex depending on the customer's choice (delivery charges vary depending on the service provider chosen).

These delivery times are given as an indication and in working days, from Metropolitan France.

Within France

2Shop Chronopost: within 24 to 72 hours, usually within 24 hours

Chronopost Express: within 24 hours before 6pm

Colissimo: 48 hours

In Europe

2Shop Chronopost relay: in 3 to 5 days

Chronopost Classic home delivery: in 1 to 3 days

Chronopost Express at home: in 1 to 3 days

Colissimo: 3 to 7 days depending on the country

More details on the different delivery services available:

2Shop Chronopost Pick up France :

Opting for the Shop2shop delivery service means benefiting from Chronopost's expertise and a vast network of parcel relays. There are 17,000 local points where you can collect your parcels.

Shop2Shop delivers your parcels from Monday to Saturday. Delivery within 24 to 72 hours (usually within 24 hours). The recipient has 7 working days to collect a parcel from a parcel centre. Once the deadline has passed, the parcel is returned to sender.

A new shipment of the parcel will incur delivery charges to be paid by the customer before reshipment.

In the event that the destination Pickup Point is unavailable at the time of delivery, the parcel will be made available to the recipient at one of the nearest Pickup Point. The recipient will be notified of the new delivery address.

Colissimo La Poste :

All our parcels are sent with a signature to ensure a better service.

Chronopost Classic Europe:

Delivery times ranging from 2 to 6 days, and next-day delivery to the main European economic centres.

Chronopost Express:

Your parcels are delivered express in 230 countries, in 1 to 3 days in the world's main economic centres, and in 2 to 5 days in the rest of the world.

Chronoopst deliveries outside France are often handled by their local partner Fedex.

Fedex International Economy:

1 to 4 working days within Europe

4 working days to the United States

3 to 5 working days to Asia-Pacific and the rest of the world

Please note:

If a carrier is exceptionally unavailable for technical reasons, we reserve the right to replace it with an equivalent carrier in terms of delivery times.

The advantages of Handpresso

Whichever delivery method you choose, we send you a link to track your parcel online.

We recommend that you group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Box sizes are appropriate and your items are properly protected.

Customs taxes

Any order placed on the Site and delivered outside the European Union may be subject to possible taxes and customs duties that are imposed when the parcel reaches its destination. We are not responsible for these charges and we do not undertake to make any calculation or estimate in this respect. For more information, we advise You to contact the relevant authorities in your country.

In the event of an incorrect delivery address

Please note that we are not responsible for the non-delivery of Products if the delivery address is incorrect or if we do not have the necessary and correct information. In the event of incorrect shipping information, an additional fee of €20 for standard shipping or €40 for express shipping will be charged. If the order is cancelled, the same costs will be deducted from the refund.

*except for Greece, Cyprus and Malta.

**Average delivery times, excluding customs clearance (up to 15 days in some countries).